Lucille demonstrated a commitment to our success which was very evident in her preparation to understand the challenges and outcomes expected in our leadership sessions.  We selected Lucille for this extremely crucial part of our coaching and facilitation journey due to her impressive career. But the secret sauce for Lucille is that she holds herself and those she coaches to the highest level of participation and real actionable outcomes that matter to our people and business. She utilizes coaching tools that we had not previously been exposed to that were the right balance of personal development to desired business outcomes.